Everything a hosting business needs, in one portal

Two-factor sign-in (TOTP)

Clients and their users protect sign-in with a code from an authenticator app.

Email PIN check

Ask for a one-time PIN by email after the password, for staff, clients or both.

Staff country limits

Allow staff to sign in only from the countries you choose.

Google sign-in

Clients can sign in with their Google account.

Authorized users

Clients invite other people to their account, each with their own permissions.

Script security policy

A strict Content Security Policy (CSP) limits what the browser may load, with violation reports.

DKIM-verified email senders

Emailed ticket replies are checked for a DKIM signature, so staff see when a sender is not verified.

Built-in hardening

Security settings and checks come built in, not as an add-on.

Trusted proxies

Read real visitor addresses behind Cloudflare or another proxy, with the Cloudflare ranges built in, on one Security settings page.

Captcha on staff and client sign-inImproved

Add a CAPTCHA to the staff and client sign-in pages.

Staff IP address limitsImproved

Allow staff to sign in only from listed IP addresses, with a guard that stops you locking yourself out.

Quotes

Send a priced quote; when it is accepted, ClientFence makes the invoice.

Configurable options

Priced extras clients pick when they order, such as more memory.

Payment receipts

Clients upload a bank transfer receipt for you to check and confirm.

Account statements (PDF)

A client’s invoices, payments and credit with the running balance, as a PDF.

10 financial reports and MRR

Ready-made billing reports, plus monthly recurring revenue on the dashboard.

Bulk price update

Change the recurring price of many existing services at once, with a preview first.

Fixed prices per currency

Set your own price in each currency, with a currency selector for clients.

Manual payments in EGP

A manual payment gateway that can also show the total in Egyptian pounds.

Prorated upgrades and downgradesImproved

A fair price for the days left when a service changes plan, with credit notes.

Invoice PDFs in any languageImproved

Invoice PDFs in the client’s language, or any language staff choose, right to left for Arabic.

Client transaction totals

On the client page: total in, total out and balance of the client’s transactions.

Client summary

Invoice totals per status, revenue, credit and services on the client page, with quick actions.

Renewal invoices for selected orders

Tick orders in the client’s lists and invoice their renewals, or delete them, at once.

Private client files

Keep contracts and other files on a client, stored outside the website and seen only by staff.

Staff notes on clientsImproved

Several notes per client, with author and date, and pinned notes on top.

Client profile detailsImproved

The client page shows whether the email is verified, how long they have been a client and their last sign-in IP.

Add credit buttonImproved

Clients top up their account credit from a button next to their balance.

Add Funds shortcut for staffImproved

An Add Funds link next to the balance on the staff client page.

Paging on client page listsImproved

Every list tab on the staff client page pages through long lists.

Credit and part payments

Apply account credit to an invoice in full or in part; part payments show the amount paid and the balance due.

Prices that include tax

Catalog prices can include tax: the client pays the price shown, and a tax-exempt client pays it less the tax.

Part refunds and refunds to creditImproved

Refund part of a paid invoice, to the payment or to the client’s credit.

Cart page

A cart with a summary, promo code and checkout, and a cart icon with the item count in the header.

Hosting and domain order stepImproved

A clear configure step for hosting and domain plans that ends with Add to cart.

Failed-actions queue

See the actions a panel or registrar refused, and select Retry once it is fixed.

Suspension and termination rulesImproved

WHMCS-style rules for unpaid services, with overrides for a single order.

Change Product

Move a service to another product, with the new price and, for hosting, the new plan on the panel.

Cancellation requestsImproved

Clients ask to cancel now or at the end of the billing period and can withdraw it; the requests wait in their own list, where staff stop them or the daily cron processes them.

Email-to-ticket

Emails to your support address become tickets and replies (email piping).

Ticket attachments

Clients and staff attach files to tickets.

Ratings and feedback

Clients rate the help they got and leave feedback.

Escalation and assignment rules

Rules that reply to, move, reprioritize or assign tickets left waiting too long.

Ticket merge

Merge tickets about the same problem into one.

Server access and secrets on tickets

Clients add server logins and other secrets to a ticket, encrypted, opened only by allowed staff (each opening shown to the client) and deleted when the ticket closes.

Client ticket counts and search

On the client page: tickets opened this month, last month, this year and last year, and a search.

Network status page

Open issues, planned work and resolved issues, with a dashboard notice clients can dismiss.

Enhance integration

Client pages for mailboxes, usage, DNS checks and one-click sign-in to Enhance.

Enhance status check

A daily check lists hosting services whose Enhance state differs from billing, for staff to settle.

Client backup restores

Clients see their Enhance backups and, where staff allow it, restore one themselves.

Domain registration and management

Register, transfer, and renew domains through Dynadot, Namecheap, Internet.bs, ResellerClub, Reseller.id, ResellBiz, or NetEarthOne. Choose a registrar and set registration, transfer, and renewal prices for each domain extension.

Email and Custom workflows are also available for manual fulfillment.

WHMCS-compatible licence endpoint

Software licensed through WHMCS’s licensing add-on can check its licence against ClientFence.

Free domain renewalsImproved

A free domain renews free while its hosting is active or suspended.

WHMCS importer

Clients, invoices, services, taxes, promotions and tickets, with pre-import checks.

Palisade client theme

A modern client area in light and dark, and right to left.

Redesigned admin area

A new admin area with a dashboard of what needs attention.

Ctrl+K search

Find clients, invoices, admin pages and 330 settings from the keyboard.

Bell notifications

Staff notifications under the bell in the admin top bar.

Setup wizard

Set up your business, branding, payments and a first product in minutes.

Language menu

Clients pick their language from the globe button.

Full translations in 30 languages

Includes regional variants. Arabic, Hebrew and Persian use right-to-left layouts in the client area, admin navigation and dashboard.

Accessible pop-up messagesImproved

Pop-up messages rebuilt to be accessible.

Error and empty pagesImproved

Clear pages when something is missing or a list is empty.

Navy dark themeImproved

A navy dark mode in the admin and client areas, in place of plain grey.

Modern page loaderImproved

One centered loading indicator in the admin and client areas.

Professional email templatesImproved

One clean, consistent layout for all 65 emails, with your logo at the top and your company details in the footer.

Own release feed

A daily check of the ClientFence release list, with a dashboard notice and a staff email.

Backup before each update

The database and the replaced files are saved first, with automatic rollback.

Changed-file check

Lists the files changed on your site before an update overwrites them, and offers them as a zip.

Off-server database backups

Scheduled database backups sent by SFTP, FTP or email.

System Health page

See what needs attention, from cron and email to security, with speed checks.

Versioned database upgrades

Database changes are applied in order, release by release.

One-click updaterImproved

Install a new release from System → Update ClientFence with one button.

Speed on busy installsImproved

Better speed on busy installs.

Data export and deletion

Clients can download their data and request deletion from their profile. Staff can export or delete client data, or anonymize eligible accounts while retaining orders, invoices and payments.

Marketing unsubscribe

Marketing emails carry an unsubscribe link, and clients can opt out.

RedirectImproved

Permanent (301) or temporary (302) redirects for old addresses, each with an on/off switch.

Custom PagesImproved

Pages with drafts, preview, visibility for everyone or clients only, and menu and footer links.

NewsImproved

Scheduled and pinned announcements, and a Recent News card on the client dashboard.

Mass MailImproved

A 3-step editor, scheduled sending and a delivery report.

Notification CenterImproved

Staff announcements in the bell and on the admin dashboard.

Cookie ConsentImproved

A modern cookie banner for your client area.

Embed PartsImproved

Sign-in, domain checker and contact forms for your other websites, with a list of allowed sites.

API Key ProductImproved

API keys clients can show, copy and regenerate, with usage and allowed IP addresses.

SEO ToolsImproved

IndexNow submission and Google and Bing verification tags.