Order settings

System → Settings → Orders decides what happens to orders over time. The cron applies these rules. Change what you need and select Update.

System → Settings → Orders.

Setting	What it does
Renewal Logic	Counts the next expiry date from the last expiry date, from the payment date, or from whichever is later.
Show Addon Orders in Orders List	Lists addon orders in Orders → Overview. When off, they appear on their main order’s Addons tab.
Suspend After Due Date	Suspends a service this many days after it expires. 0 suspends on the due date.
Auto Suspend Reason	The reason saved on those suspensions.
Auto Cancellation Policy / Cancel After Suspension	Cancels suspended, unpaid orders after this many days, or never.
Suspension Reasons	Reasons staff can pick when suspending an order by hand, one per line.
Auto Removal Policy / Remove After	Removes orders that were never paid or set up, this many days after the invoice due date.
Cancellation Requests	Choose whether the daily cron processes pending cancellation requests.
Upgrades and Downgrades	See Upgrades and downgrades.

Domain orders and orders with Override Auto-Suspend ticked are never suspended or cancelled automatically (see Orders).

The Store setting at the bottom of the page is covered in Store and order form.