Store and order form

Clients order from Store in the client area. The store lists your products by category, with a switch between billing cycles. Select opens the product’s order form.

The store in the client area.

How a client orders

1. In Store, pick a product and select Select.
2. Choose the billing cycle, any options and addons, and answer the order questions if the product has them.
3. For hosting and domains, complete Domain Configuration and select Add to cart. Other products can be checked out directly or added to the cart.
4. Sign in, or sign up when the store allows it. At checkout, review the items, apply any promo code, choose a payment method, and select Place order.
5. Pay the invoice. The service starts as set in the product’s Activation.

Open the cart icon to review the items and their total before placing the order. Hosting can use a domain the client already owns. Standalone domain orders are for registrations and transfers.

The order form of a hosting product.

The cart shows what is due before the client places the order.

Who can order

Go to System → Settings → Orders, find Store and choose Who can order:

Setting	Who sees the store
Closed	Nobody. Staff can still create orders in the admin area.
Custom group	Signed-in clients in the client group you choose.
Everyone	Anyone. New visitors can sign up at checkout while client sign-up is on.

Here you also set the store title and subtitle, and make a Store preview link to show the store to someone while it is closed.

Ask your own questions

Build a form under System → Settings → Form Builder, then pick it as the product’s Order Form on its General Settings tab. The answers are saved with the order.