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Manage recurring subscriptions

A subscription is a recurring payment agreement at a gateway. A service’s renewal schedule and invoices are separate records.

  1. Go to Invoices → Subscriptions and find the client or gateway subscription reference.
  2. Open the record. Check the client, gateway, amount, currency and status on Subscription.
  3. Use Manage to correct the stored reference, period or amount, then select Update Subscription.
  4. To cancel immediately, choose Canceled and update. ClientFence asks the gateway to cancel; the gateway must support cancellation and the reference must be valid.

Changing a stored amount does not change the agreement at the provider. Check the provider before expecting a different recurring charge. Bulk price updates also flag subscriptions that retain an old amount.

Delete removes the local record; it does not cancel the agreement at the provider. Confirm cancellation before deleting. A scheduled gateway cancellation is shown separately; do not override its synchronized status without checking the provider.

Manage the stored gateway reference, subscription period, amount and status.

Manage the stored gateway reference, subscription period, amount and status.