Sell and update downloadable files

Downloadable products give clients a file after their order is activated.

1. Create a Downloadable product and set its price and activation policy.
2. On Configuration, choose Keep Orders Updated and select Save Config.
3. Under Upload New File, choose the file and select Upload. Check Currently Uploaded File.
4. Activate a test order and download the file from its client service page.

Setting	What happens when you upload a replacement
Keep Orders Updated → Yes	Existing orders use the product’s latest uploaded file.
Keep Orders Updated → No	Existing orders retain their assigned file; new orders receive the replacement.

To replace a file for one order, open Orders → order → Service Management and use its file upload. This affects that order, rather than replacing the product’s catalogue file.

Upload a supported file type and test the actual download before announcing an update. Replacing a file does not charge clients again.

Download settings control whether existing orders receive a replacement product file.