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Post outages and planned maintenance

Use Network Status to tell clients about an outage or planned work.

  1. Go to System → Settings → Support → Network Status. Turn on Use network status and select Save network status settings. Choose whether visitors can see it without signing in.
  2. Go to Support → Network Issues and select New Issue. Enter a Title and Description, then choose what it is About. Select the affected Server for server work.
  3. Set Priority, Status, and Start. For planned work, choose Scheduled and add an End if you know it. Select Create issue.
  4. Open the issue to post updates. Set Status to Resolved when the work is done, then select Save issue.

The Network Status page with the Scheduled tab open and a maintenance notice.

Scheduled work in the client area.

Clients with affected services see a dashboard notice for open or scheduled work. They can dismiss it. An update to the issue can make it appear again.